By ordering online through Rsaunas.com, you agree that you have read and understand the contents of this page, our shipping policy, our return policy & our cancellation policy. If you have any questions at all concerning our policies, please contact us by email or phone before placing your order and we will be happy to resolve any questions you have.
Backorders: Backordered items are those that are temporarily out of stock at the time your order is processed. We allow our customers to cancel backordered items and receive a refund at anytime. If you decide to cancel a backordered item we will issue a refund by the same method as the original payment. If you decide not to cancel a backordered item, we will ship that item when we receive our next shipment at no additional shipping cost to you. Contact us if you have any questions or concerns.